Frequently Asked Questions
Some of the most common questions asked have been listed below. Just click on the question to get a detailed response. If you need further advice, or the question you have is not listed, then please give us a call on 01242 588599 or email firstname.lastname@example.org.Do I need to register to create ID cards online at identity2u?
How much do cards cost?
I have lots of ID cards to produce, do I have to enter them all one-by-one?
Can you design my ID cards for me?
Do my ID cards have to be white, or can they have a background image printed on them?
What types of ID cards can you print?
Is my organisation's data safe and secure?
Can I order replacements for any of my ID cards?
If I have made a mistake on one of my ID cards can you re-print the ID card for me?
How quickly will I receive my ID cards?
How do I return my ID cards?
Can the card I order be used for identification for travel?
How do I change my log in email address?